CYC Postnatal Sanctuary, Puchong
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Every booking includes free personal accident protection for mother and baby during postpartum period, covering medical reimbursement, traditional medical reimbursement (including a Chinese acupuncturist, chiropractor, osteopath or physiotherapist), permanent disablement, death and other issues due to accident.
About CYC Postnatal Sanctuary, Puchong
Welcome to CYC Postnatal Sanctuary - a dedicated confinement centre where your care starts from pregnancy and continues seamlessly into your postpartum journey. Led by Dr. Chong YC and his excellent team, we support you every step of the way - from prenatal guidance to rooming in at our centre. Our comfortable environment is thoughtfully enhanced with smart AI facilities, designed to assist you during recovery and make your stay smoother and more convenient. Your baby is in good hands with our 1:2 nurse-to-baby ratio, ensuring they are lovingly and professionally cared for at all times. While our team supports your little one, you can focus on rest, healing, and enjoying this special bonding time. At CYC Postnatal Sanctuary, we’re here to make your transition into motherhood as peaceful and supported as possible.
Room Amenities
Cozy Package
- Room Size 房尺码: 220-250sqft
- Bed Size 床尺码: Queen
- Ensuite Bathroom & Water Tap with Hot Water 套间浴房配有热水机
- Smart TV 智能电视: 50 inch
- In-Room Satelite TV (TV Box) 国标节目频道
- High Speed Internet Access 2GB 高数网线 2GB
- Individual Air Conditioner 独立室内空调
- Intercom System 内线电话
- Individual Room Access Card 独立房间钥匙
- Air Purifier 空气净化器
- NEW Bath Towel (Take Home After Check Out) 新浴巾 (退房后可带回)
- Pyjamas 套服
- Hair Dryer 吹风筒
- Bathroom Amenities 浴室用品
- 2 Confinement Stocking (Take Home After Check Out) 月子袜子 (退房后可带回)
- Smart Tumbler (Take Home After Check Out) 智能保温壶 (退房后可带回)
- NEW Sleeping Pillow (Take Home After Check Out) 新枕头 (退房后可带回)
- In-Room Nursing Pillow 哺乳枕头
- Laundry Service for Mommy & Baby 母婴洗衣服务
- Housekeeping Service 客房打扫服务
Signature Package
- Room Size 房尺码: 260-300sqft
- Bed Size 床尺码: Queen Size AI Bed
- Spaceship Smart Bed 智能床
- Ensuite Bathroom & Water Tap with Hot Water 套间浴房配有热水机
- Smart TV 智能电视: 50 inch
- In-Room Satelite TV (TV Box) 国标节目频道
- High Speed Internet Access 2GB 高数网线 2GB
- Individual Air Conditioner 独立室内空调
- Intercom System 内线电话
- Individual Room Access Card 独立房间钥匙
- Air Purifier 空气净化器
- NEW Bath Towel (Take Home After Check Out) 新浴巾 (退房后可带回)
- Pyjamas 套服
- Hair Dryer 吹风筒
- Bathroom Amenities 浴室用品
- 3 Confinement Stocking (Take Home After Check Out) 月子袜子 (退房后可带回)
- Smart Tumbler (Take Home After Check Out) 智能保温壶 (退房后可带回)
- NEW Sleeping Pillow (Take Home After Check Out) 新枕头 (退房后可带回)
- In-Room Nursing Pillow 哺乳枕头
- Laundry Service for Mommy & Baby 母婴洗衣服务
- Housekeeping Service 客房打扫服务
Premier Package
- Room Size 房尺码: 350-450sqft
- Bed Size 床尺码: Hotel Grade King Size AI Bed
- Spaceship Smart Bed 智能床
- Smart Bidet 智能马桶
- Ensuite Bathroom & Water Tap with Hot Water 套间浴房配有热水机
- Smart TV 智能电视: 55 inch
- In-Room Satelite TV (TV Box) 国标节目频道
- High Speed Internet Access 2GB 高数网线 2GB
- Individual Air Conditioner 独立室内空调
- Intercom System 内线电话
- Individual Room Access Card 独立房间钥匙
- Air Purifier 空气净化器
- NEW Bath Towel (Take Home After Check Out) 新浴巾 (退房后可带回)
- Pyjamas 套服
- Hair Dryer 吹风筒
- Bathroom Amenities 浴室用品
- 4 Confinement Stocking (Take Home After Check Out) 月子袜子 (退房后可带回)
- Smart Tumbler (Take Home After Check Out) 智能保温壶 (退房后可带回)
- NEW Sleeping Pillow (Take Home After Check Out) 新枕头 (退房后可带回)
- In-Room Nursing Pillow 哺乳枕头
- Laundry Service for Mommy & Baby 母婴洗衣服务
- Housekeeping Service 客房打扫服务
Professional Care
All Packages
- Vital Sign Assessment 血压测量健康状况评估
- 24 Hours Care from Certified & Experienced Nurses 被受认证和有经验丰富护士24小时看护
- Nurses Ratio 1:2 护士比例 1:2
- 1 Session Inhouse Lactation Consultant Visit 内部泌乳师质询
- Wound & Perineum Observation 伤口及会阴康复观察
- Caesarean Wound Dressing 剖腹产伤口敷料
- Sinz Bath & Epsom Salt 坐盆海盐护理
- Newborn Bathing Tutorial 新生儿沐浴指导
- Infant CPR Classes 新生儿心肺复苏术课程
- Newborn Care Professional Sharing 育婴分享会
- Baby Massage Class 婴儿按摩培训
- Infant Sleep Train Course 婴儿睡眠训练课程
- Breast Milk Soap Workshop 母乳皂制作活动
Confinement Meal & Beverages
All Packages
- Daily Customised Tonic Soup 每日定制月子滋补汤
- Balanced & Healthy Gourment Meals 均匀营养美食
- Supply of Biscuits, Milk and Chocolate at Common Area 公共区域提供饼干, 牛奶和巧克力
- Free Flow of Red Dates Tea 无限量供应红枣饮料
- Daily Brown Rice Tea 每日炒米茶
- 28 Days Herbal Bath 28天浴草药澡
Cozy Package
- 1 Double Boiled Bird Nest 炖燕窝汤
- 1 Double Boiled Kampung Chicken Essence 自制菜园鸡滴鸡汤
Signature Pacakge
- 2 Double Boiled Bird Nest 炖燕窝汤
- 2 Double Boiled Kampung Chicken Essence 自制菜园鸡滴鸡汤
Premier Package
- 3 Double Boiled Bird Nest 炖燕窝汤
- 3 Double Boiled Kampung Chicken Essence 自制菜园鸡滴鸡汤
Baby's Item & Service
All Packages
- 24 Hours One-to-One Baby CCTV Monitoring System 24小时一对一婴儿闭路电视监控系统
- In-House Doctor Visit (Twice in a Week) 医生巡诊 (一星期两次)
- 28 Days Baby Clothing 28天婴儿服装
- Free Flow Diapers 无限量提供婴儿纸尿片
- Supply Infant Formula (if required) 提供婴儿配方奶粉 (如果需要)
- Organic & Dermatology Brand Baby Skin Care Product 有机及皮肤科专用婴儿护肤品产品
- Weekly Record of Growth & Development 宝宝成长周期记录
- Daily Record of Baby Feeding Time & Output 每日记录宝宝喂奶时间和排便量
- Unlimited Jaundice Check 无限次黄疸检查
- Jaundice Total Serum Bilirubin Check 黄疸验血
- Jaundice Phototherapy Treatment 黄疸光疗护理
Cozy Package
- Jaundice Total Serum Bilirubin Check 黄疸验血: Complimentary Up To Max. 3 Times.
Signature & Premier Package
- Jaundice Total Serum Bilirubin Check 黄疸验血: Unlimited
Other Services & Products
All Packages
- Complimentary Mommy Starter Pack 免费妈妈待产包
- Complimentary Antenatal Check Up 免费产前检查
- Complimentary Monthly Ultrasound Check Up 每月免费超声波检查
- 12 Months Medical Consultant 12个月医疗知询
- Complimentary Stay for Daddy 免费爸爸住宿
- 1 Traditional Postnatal Massage 60 Minutes/Session 传统产后按摩 60分钟/每次
- Newborn Photography 专业婴儿摄影
- Baby 3D Feet Print 婴儿3D脚打印
- Private Parking 私人停车位
Cozy Package
- 1 Traditional Postnatal Massage 60 Minutes/Session 传统产后按摩 60分钟/每次
Signature Package
- 2 Traditional Postnatal Massage 60 Minutes/Session 传统产后按摩 60分钟/每次
Premier Package
- Complimentary Meal for Daddy (Breakfast) 免费爸爸膳食(早餐)
- 4 Traditional Postnatal Massage 60 Minutes/Session 传统产后按摩 60分钟/每次
Business hours
Monday
09:00 AM
-07:00 PM
Tuesday
09:00 AM
-07:00 PM
Wednesday
09:00 AM
-07:00 PM
Thursday
09:00 AM
-07:00 PM
Friday
09:00 AM
-07:00 PM
Saturday
09:00 AM
-07:00 PM
Sunday
09:00 AM
-07:00 PM
18Reviews for CYC Postnatal Sanctuary, Puchong
Quality of services
Professionalism
Flexibility
Value
Average response time
Signed up in Aug 2025 with great soft launch promo
Cyndy Chai , sent on 21/02/2026Signed up in Aug 2025 with great soft launch promo
Stay-in from 15/11/25 till 12/12/25
Our 2nd baby girl with the amazing team and I don’t know how I would have managed ❤️
1. Excellent service – Overall experience was professional, caring, and reassuring ⭐️👏
2. Caring medical staff – Nurses provided daily health checks for both mummy and baby, with the paediatrician visiting twice a week 👶🩺
3. Good medical care – In-house phototherapy for jaundice babies, which is rare and very convenient 💡👶
4. Quiet & comfortable room – Well-equipped with TV box, safe deposit box, and air purifier for a restful stay 🛏️📺🌬️
5. Nutritious & tasty food – Healthy meals with less oil, plenty of fruits and vegetables, plus free-flow rotating herbal drinks 🍲🍎🌿
6. Extra thoughtful services – Baby photography sessions and educational talks on baby care 📸🍼
7. Massage service – Relaxing and helpful postnatal massage 💆♀️✨
8. Overall stay – Comfortable, supportive, and highly recommended for new parents 👍🏻💯
Signed up in Aug 2025 with great soft launch promo
Stay-in from 15/11/25 till 12/12/25
Our 2nd baby girl with the amazing team and I don’t know how I would have managed ❤️
1. Excellent service – Overall experience was professional, caring, and reassuring ⭐️👏
2. Caring medical staff – Nurses provided daily health checks for both mummy and baby, with the paediatrician visiting twice a week 👶🩺
3. Good medical care – In-house phototherapy for jaundice babies, which is rare and very convenient 💡👶
4. Quiet & comfortable room – Well-equipped with TV box, safe deposit box, and air purifier for a restful stay 🛏️📺🌬️
5. Nutritious & tasty food – Healthy meals with less oil, plenty of fruits and vegetables, plus free-flow rotating herbal drinks 🍲🍎🌿
6. Extra thoughtful services – Baby photography sessions and educational talks on baby care 📸🍼
7. Massage service – Relaxing and helpful postnatal massage 💆♀️✨
8. Overall stay – Comfortable, supportive, and highly recommended for new parents 👍🏻💯
The confinement centre is really great
Law Cammy , sent on 16/02/2026The confinement centre is really great — the nurses and doctors are all wonderful, and the boss lady is very friendly too. 😊
The confinement centre is really great — the nurses and doctors are all wonderful, and the boss lady is very friendly too. 😊
I had an amazing 28-day postpartum stay at CYC Postnatal Sanctuary
Alice Lee , sent on 06/02/2026I had an amazing 28-day postpartum stay at CYC Postnatal Sanctuary and I’m truly beyond satisfied with the whole experience. The professional team of doctor and nurses took such great care of both my baby and me. They were always patient and knowledgeable, answering every single question we had about baby care and postpartum recovery, which gave us so much peace of mind.
The confinement meals were another highlight – nutritious, delicious, and thoughtfully prepared to support recovery and breastfeeding. On top of that, the service was exceptional. Whenever I raised any concern or feedback, immediate action will be taken efficiently.
They also offer a variety of helpful classes for moms, which really helped me gain more confidence and knowledge in caring for my baby. A special mention to Carol – she is incredibly warm and friendly, and makes you feel right at home.
This is my second baby, and I still fully trust Dr. Chong since my first postpartum stay (at Serenity Sri Petaling). The moment I heard he opened new confinement center at Puchong, I immediately booked an appointment to visit. As expected, it maintains the same excellent standards I’ve always known. Highly recommended to all new moms!
I had an amazing 28-day postpartum stay at CYC Postnatal Sanctuary and I’m truly beyond satisfied with the whole experience. The professional team of doctor and nurses took such great care of both my baby and me. They were always patient and knowledgeable, answering every single question we had about baby care and postpartum recovery, which gave us so much peace of mind.
The confinement meals were another highlight – nutritious, delicious, and thoughtfully prepared to support recovery and breastfeeding. On top of that, the service was exceptional. Whenever I raised any concern or feedback, immediate action will be taken efficiently.
They also offer a variety of helpful classes for moms, which really helped me gain more confidence and knowledge in caring for my baby. A special mention to Carol – she is incredibly warm and friendly, and makes you feel right at home.
This is my second baby, and I still fully trust Dr. Chong since my first postpartum stay (at Serenity Sri Petaling). The moment I heard he opened new confinement center at Puchong, I immediately booked an appointment to visit. As expected, it maintains the same excellent standards I’ve always known. Highly recommended to all new moms!
非常失望的一次咨询体验
Onn kee , sent on 04/02/2026非常失望的一次咨询体验,主要问题在于沟通不一致与缺乏基本诚信。
2026 年 1 月 28 日下午约 2:15pm,我致电贵中心咨询 6 月房间。通话中,工作人员明确表示:
仍有一间家庭房,仅需额外加 RM500
配套内容与之前介绍一致
并同意让我与老婆商量,可等到晚上 8:00pm 前再给答复(因第二天才有人预约来看 6 月)
然而,通话结束后,配套内容却出现前后说法不一致的情况(例如电话中提及的物品,随后以讯息改口表示不包含)。
在未到约定时间前,贵中心亦突然表示房间已满,期间出现已读不回复、不接电话的情况。
我理解“先到先得”的政策,但在已给予明确沟通期待的前提下,仍单方面反口并否认先前说法,这样的处理方式对消费者而言非常不负责任。
更遗憾的是,沟通中还使用了极不专业的措辞。
希望管理层能正视此问题,改善内部沟通与服务态度。
补充说明(更新于 2026-01-29 晚 11 点):
在原本一星评价基础上补充事实:
至今月子中心未回应我的反馈
商家仍在社交媒体宣传房间销售(如“六月房间已售罄”)
处理客户反馈的态度令人失望
选择月子中心不仅要看硬件和宣传,更重要的是出现问题时的责任感和沟通方式。希望其他妈妈在做决定前参考。
非常失望的一次咨询体验,主要问题在于沟通不一致与缺乏基本诚信。
2026 年 1 月 28 日下午约 2:15pm,我致电贵中心咨询 6 月房间。通话中,工作人员明确表示:
仍有一间家庭房,仅需额外加 RM500
配套内容与之前介绍一致
并同意让我与老婆商量,可等到晚上 8:00pm 前再给答复(因第二天才有人预约来看 6 月)
然而,通话结束后,配套内容却出现前后说法不一致的情况(例如电话中提及的物品,随后以讯息改口表示不包含)。
在未到约定时间前,贵中心亦突然表示房间已满,期间出现已读不回复、不接电话的情况。
我理解“先到先得”的政策,但在已给予明确沟通期待的前提下,仍单方面反口并否认先前说法,这样的处理方式对消费者而言非常不负责任。
更遗憾的是,沟通中还使用了极不专业的措辞。
希望管理层能正视此问题,改善内部沟通与服务态度。
补充说明(更新于 2026-01-29 晚 11 点):
在原本一星评价基础上补充事实:
至今月子中心未回应我的反馈
商家仍在社交媒体宣传房间销售(如“六月房间已售罄”)
处理客户反馈的态度令人失望
选择月子中心不仅要看硬件和宣传,更重要的是出现问题时的责任感和沟通方式。希望其他妈妈在做决定前参考。
Map
CYC Postnatal Sanctuary, Puchong
Typical price
RM 18,888
-
RM 25,888
Contact provider
How to request for service?
- Choose your preferred provider
- Answer a few questions
- Submit the request
Had a wonderful stay at CYC
Claudia Tan , sent on 12/03/2026Had a wonderful stay at CYC! The price is very reasonable compared to other centers, but the service exceeded all expectations. The nurses are great, the food options are good, and the classes for mummies were helpful.
They went above and beyond with special touches like a Valentine's Day candlelit dinner for me and my husband, and a full CNY feast with Lou Sang, gifts, and even Buddha Jumps Over the Wall! Such a memorable experience. If we have a second baby, we will definitely be back! Thank you, CYC team!
Had a wonderful stay at CYC! The price is very reasonable compared to other centers, but the service exceeded all expectations. The nurses are great, the food options are good, and the classes for mummies were helpful.
They went above and beyond with special touches like a Valentine's Day candlelit dinner for me and my husband, and a full CNY feast with Lou Sang, gifts, and even Buddha Jumps Over the Wall! Such a memorable experience. If we have a second baby, we will definitely be back! Thank you, CYC team!